Q. Tell us something about your background: your family and education.
I live in Jabalpur and my family consists of my wife and daughter. My daughter is 17 years old. As for my education, I’ve done B.Sc., M.Sc., and M.Ed. from RDVV University, Jabalpur.
Q. How did your journey begin with Chegg? What propelled you to join Chegg?
One of my students told me that there is a platform of this kind and that I should join it. So, I joined as an MNE in January 2018. Next month, it will be five years since I joined Chegg.
Q. How has your experience been so far?
It’s been amazing. I’ve taught in many schools and colleges, but the amount of satisfaction that I am getting here is incomparable. Right now, I am working with Chegg, and I also take coaching classes.
Q. How many questions do you manage to solve in a day and how much time does that take?
In a day, I solve 10-15 questions on average. In a month, I manage to solve 400-500 questions. It takes me about 8-10 hours every day.
Q. What are the types of questions you usually seek to answer?
I take up all sorts of questions, but Linear Algebra is my favourite. There are also topics like Laplace transform, convergence and divergence, functional analysis, real analysis, and complex analysis, for which I try not to leave any questions. There are many other interesting topics that I take up and solve questions based on those.
Q. Would you like to share a specific strategy that you follow to help students while solving on the Q&A Board?
There is no specific strategy per se. I make sure to check each solution before I submit it. I do this to ensure that the solution is not only accurate but also the student who submitted the question would be able to understand it. Even if a student has submitted 4-5 questions, I try to solve them all, so that the student gets all the answers that he/she is seeking. Even for questions with multiple subparts, the first 3 subparts usually take more time to solve. But, the next 3 subparts are solved more quickly since those are based on the first 3 subparts. So, I tend to solve all the subparts because they don’t require as much time as it seems.
Another important thing is to keep updating your knowledge as an expert. I’ve been teaching for several years now. And yet, I keep learning new things every day. I keep my textbooks close and regularly watch videos and lectures. Since most of the students who post questions on Chegg are from the US, I watch lectures by American professors to see how they solve questions. I learn from them to keep my solutions precise and relevant so that the students can easily understand them. The way we solve questions in India is slightly different. So, I watch these videos to keep abreast of the methods followed in the US education system.
Q. Seeing your love for Chegg, it’s time to share your best Chegg Moment!
There are so many! Last year, I was recognized as a Quality Champion. And before that, when I had only been working with Chegg for 4-5 months, my CF score was 93%. So, I got a fun challenge from Chegg: If I increased my score by 1% in 45 days, I’d get a 10% bonus. So, in those 45 days, I solved 500 questions. My CF score reached 98% and I got the bonus. It was a big achievement for me. I’ve also managed to maintain a decent CF score at 92.5%. I’ve solved 21,000 questions by now.
Q. Cite a challenging moment while solving questions.
There hasn’t been any challenge as such. With the recent launch of Chegg 2.0, there were a few teething troubles in the beginning with the editing platform, but I’ve gradually attained a good speed now. Rest, I keep learning new things every day, like how to input different kinds of symbols in the editor.
Q. What else do you enjoy doing, apart from solving on the Chegg Q&A board?
I like listening to music, mostly old Hindi songs. My favourite artists are Kishore Kumar and Mohammad Rafi.
Q. Any other concluding thoughts?
For me, working with Chegg has become an inseparable part of my life. It has totally changed my life. In the last five years, I’ve got completely transformed. I’ve grown not just financially, but my knowledge has increased tenfold. Every subject has a vast scope for knowledge, and my intent is to keep learning, which Chegg has given me. Many kinds of questions are posted daily on the board, challenging me to grow and learn. It feels really satisfying to know that I learned something new today. It feels like even 10 years later, if I am still working with Chegg, I’ll still be learning new things.