Yes, if you are getting re-directed to homepage again, then your account has been revoked.Account gets revoked due to non-adherence to Answering Guidelines.
Some of the most common reasons for revocation of answering privileges are:·
Experts are paid for all the valid answers submitted by them at the time of final payment settlement after account revocation. Payments are settled in the upcoming payment cycle (15th date of the upcoming month).
Note: To avoid account revocation, please make sure you maintain a CF score of 80% and above.
Yes, expert should not answer when he/she gets a mail regarding the revocation of account.
Once revoked, the account cannot be re-instated again ever in the same or any other subject.
Note: Do not register with different email id as our system will detect the duplicity and no payment will be made for the answers submitted.
We periodically validate bank accounts of our Experts as a part of statutory requirements. During this process, you might receive a notification from your bank stating that Re.1 has been credited to your account on behalf of Chegg India Pvt Ltd.This is normal and there is no need to worry.
The stats table on the right-hand side of your dashboard provides you insight of the questions that you have skipped and answered in a day, week and month.
Stats including Cf score get reset on the 1st of every month (at 12:30 PM) just to give a better clarification on how many questions one has solved and skipped in a month, so you need not to worry about it!!
If you are a new expert on Chegg Q&A, your stats will show NA(Not available), which means that you haven’t answered/skipped any question on the Chegg Q&A board.
Note: If CF is NA, this indicates that none of your answers have been rated yet.
On Chegg Q&A Board, students post most of their questions between 11.30PM and 8AM everyday. Therefore, to answer more questions or from your favorite topics, we recommend that you login during this time so that you can maximize your earnings.
Please Note: You can always skip a question and move on to the next one if you think you cannot provide a correct answer. To do this, click on SKIP & GET NEXT QUESTION and select “Do not have the Subject Knowledge to Answer” in the pop-up window. Remember, learning is a never ending process. So keep brushing up your knowledge by revising the topics you previously skipped.
When you join Chegg, you are placed in Trial Period during which your answers are closely monitored by our in house quality team. During this time, you will frequently receive quality reviews from Chegg. Generally, an expert remains in the trail period until he/she receives 3-4 Quality reviews.
There’s no need to worry, you will still be paid for all the valid responses submitted during the trial period. Please make sure that all your answers are correct and have step by step detailed explanation.
Note: During your trial period, you can only submit 10 answers in one day!
Note: We follow a Zero tolerance policy for plagiarism. Please make sure you rephrase your answer in your own words even if you take any reference from other sources.
The character limit to answer the question is 65000. You can also add an image to your answer whenever required. In case of an image-based answer, for better students’ experience, we recommend all the experts to provide a brief typed answer along with the images, for better understanding for the students.
Chegg provides a user-friendly writing tool for symbols, equations and formulas, the equation editor is built into the answering window. To access this tool, click on the fx button on the left of the bold button in the toolbar.
Common errors which experts usually commit while answering:
On Chegg Q&A Board, your daily answering limit now is decided based on your everyday performance.
To answer more questions, you should always maintain a CF score of 80% and answer more questions every day.
Plagiarism is the act of copying someone else’s work and representing it as your own in any way.Chegg follows a zero-tolerance policy against plagiarism. Our in house-team has sophisticated software which can detect plagiarism with 100% accuracy.
On failing to submit the answers according to Chegg’s Q&A guidelines our in-house team will check your answers and strict action will be taken, this can also lead to immediate revocation of your answering privileges. For your better understanding we can summarize some Do’s and Don’ts for plagiarism.
Important: Do not copy any content from Chegg.com as it will classified as Plagiarism which will lead to immediate revocation of your answering privileges.
You can always skip a question and move on to the next one if you think the question is too difficult for you to answer or the question is out of the scope of your subject knowledge. To do this, click on SKIP & GET NEXT QUESTION and select “I don’t have the subject knowledge” in the pop-up window.
Quality of the answer is of utmost importance for Students’ learning experience, therefore if in the middle of writing the answer you feel that you are not too confident about the answer, you can skip it by choosing the option, “Do not have the subject knowledge to answer’’ but do not submit an incorrect/incomplete answer which would affect your CF score.
Please take a moment to go through a short tutorial on How To Skip Questions on the Q&A Board and under which category.
On Chegg Q&A Board, you get ten minutes to read a question and if you are not sure about how to answer the question, you can skip it with a valid reason.
You can skip the question under four categories-
Note: After ten minutes, if you do not skip the question, question will be automatically skipped.
Always make sure to skip the questions with a valid reason.
We don’t penalize any expert to skip questions but as an expert we expect you to solve as many questions as possible, it is recommended that you note down the topics of the questions you skip and later try to learn those topics to expand your subject knowledge and hence earnings.
Skipping more questions with valid reason will not lead to revocation of your account or decrease in CF score but it will limit your earnings as you will only be answering questions from limited pool of questions.
On clicking on “Skip and Get Next question” button, you will be redirected to the next question and if you click on the “Exit” button you will be redirected to the “Start Answering page”.
When you decide that you do not want to answer questions at the moment, always use the exit button.
Note: If you chose the exit button, the skip will be counted as you have already seen the question and chose to exit anyway.
Abusive questions are the ones which violates Chegg Study Honor Code.Questions containing external link are considered as Abusive questions and are in violation of Chegg Study Honor Code.
Such questions should NEVER be answered and should always be skipped as ABUSIVE/SPAM.
In addition to the above, all questions which contain any of the following phrases should be SKIPPED as ABUSIVE:
– ‘Exam’ or ‘Examinations’
-Question with third party link, asking to visit a third-party website!
– ‘Graded assignment’
– ‘Examinations Institute’
– ‘Div Ched’
– ‘Fall 20XX’
– ‘Spring 20xx’
– ‘Copyrighted’ or ‘Copyright protected document’ or any other copyrighted work etc.
Also, if you come across any question which contains threat, violence or harassment messages, please skip them as SPAM/ABUSIVE.
Chegg reserves the right to NOT PAY for answers that violate Chegg Study Honor Code.
Do not provide any external link in the answer as it will be in violation of Chegg Study Honor Code.
However if you think that question can be answered without providing any external link, then please feel free to answer such questions else if the question cannot be answered without providing the link, then you can skip the question as abusive.
To upload the image, please follow the following steps while you are on the answering page:
Step 1- In the answering window, click the image icon (visible on the top left corner of the editor). It will open a pop-up window.
Step 2- In the ‘Upload’ tab, click on “Choose File”.
Step 3- Select the file you wish to upload.
Note: ONLY JPEG, PNG files are allowed to be uploaded. Additionally, file size should not exceed 2 MB per file.
Step 4- Click on UPLOAD and then DONE.
Step-5- Repeat steps 2 to 4 in case you wish to upload multiple images in the same answer.
You can drag and drop image from your computer to the answering area.
Important: PDF’s, Word Document, Excel sheets, GIF etc cannot be uploaded in the answer.
Please note: Now you can just drag and drop images to the answering area and upload your answer.
Tips for answering with images:
Always provide focused image, Only the answers – No notepad pages, margins or background items.
Make sure you zoom in and then click the image or crop if required.
Avoid flash shots, it is suggested to provide the images in vertical orientation, clear printed handwriting and one image per page.
We do not generally appreciate Experts editing the answers they have submitted, as it is categorized as abusive activity. In case you need to provide clarifications on an answer already submitted, we’d recommend that you share those clarifications in the COMMENTS section.
If however you still would like to edit your answer, here’s what you need to do:
Step-1: Go to “My Answers” tab and click on the answer you wish to edit.
Step-2: Click on the EDIT button available next to your answer on the right side of your screen.
Step-3: Update the answer and click on SUBMIT.
Unfortunately, we do not allow an answer once submitted to be deleted.
Therefore going forward, we’d recommend that you review your answer carefully before submitting for any errors.
While using any third-party application (For example: Cam scanner) to click an image of your answer to upload on Q&A board, make sure that you always crop out the logo of third-party application. Failing to do so will result in violation of Chegg Q&A guidelines and hence your answer will be marked as abused and your account will be immediately revoked.
CF score is a measure of the quality of answers you submit. It is typically the % of positive ratings your answers receive and is based on ratings given by students as well as our in-house Quality team.
To continue contributing on Chegg Q&A board, you are advised to maintain a healthy CF score of 80% and above.
Note: Low CF scores are grounds for revocation of answering privileges.
We would like to convey some very important points that will help you in improving your answering quality/CF score therefore helping you build up a great profile with us.
Below are the common errors which experts usually commit while answering:
Students usually down vote your answers if they find your answers are incorrect/irrelevant/incomplete. In case you wish to seek more clarity on why your answer was down voted, you may relevant clarifications from the student in the COMMENTS section.
Note: Please refrain from posting unnecessary/ argumentative/ irrelevant comments as this may lead to revocation of your answering privileges.
We process Expert payments once a month.
Payments are processed through NEFT Bank transfer by 15th of Every month for the answers submitted in the last month between 1st-31st.
For Example- For all the Valid responses submitted by an expert between 1st-30th April 2019, payments will be processed by 15th May 2019.
For timely processing of your payments, please ensure:
1. You update your CORRECT bank details with us by 5th of every month, failing which we will not be able to process your payments.
2. You update your bank details with us TIMELY, failing which your payments would not be processed in the current payment cycle and would only be processed in the next month’s payment cycle.
Note: We do not process payment through Paytm /Google pay/ Airtel Money/Cash
You shall receive details of your earning for the current month on/before 13th (date) of the subsequent month on your registered email ID and the corresponding payments would be processed to your bank account by 15th (date).
At times, you might face the issue that your answer count on the stats table is less or net getting updated, this could be due to a temporary technical glitch/delay. If your count does not get updated within 24 hrs, please raise a ticket.
Yes, please refer your friends to become an expert with us to help out students and increase their subject knowledge and earnings.
You can just ask your friends to register at https://www.cheggindia.com/
Currently we do not have any ongoing referral program.
Note: If we run any referral program, we will share your referral code through emails.
Each day (Mon-Fri) you will receive one quality question, you need to give maximum correct answers and show improvement in the CF score during this period of time. The person who scores the highest correct answers with improved CF score will be rewarded.
Answering correctly to quality quiz questions will not impact your CF score, but eventually it will help you improve your answering quality on Chegg Q&A Board.
As you begin your journey with Chegg, please take a moment to understand how to navigate through our Q&A Answering Dashboard.
Do you know what “Plagiarism” is and how it can affect your performance at Chegg?
Plagiarism is copying someone else’s work or ideas and passing them off as your own.
Please take a moment to go through a short tutorial on PLAGIARISM and what you should do to avoid it!
Please go through a short tutorial on HOW TO UPLOAD IMAGES as a part of your answers!
Learn how to provide correct and complete solutions and what you should do to avoid incorrect answers.
Please go through this video to understand how you can check your submitted answers.
Learn how to check your answering count, skip count and cf score.
To become a TBS expert, you may enter the recruitment process by visiting here:
• Only the current vacancies are listed under subject.
• In case you don’t find the subject of your choice, you may explore Q&A board
opportunities available here: https://www.cheggindia.com/qa-experts/sign-up/
• If you’re a Q&A expert, you are automatically qualified for TBS.
• After getting selected for Q&A, you may write to firstname.lastname@example.org for the next
Chegg India’s goal is to provide experts with more opportunities to earn. Hence experts can work on Q&A and TBS simultaneously, both platforms have separate delivery timelines that need to be adhered to.
These authoring accounts are independent of each other
TBS and Q&A authoring accounts are independent of each other, hence a revocation in one does not impact the other opportunity.
Please contact our team email@example.com
TBS experts are paid on a monthly basis. The expert is paid directly to the bank account as per the submitted details at the time of the recruitment process.
The team takes 3 working days to review your verification details submitted and update you with final decision on your candidature.
As a policy, we do not allow changes to bank account except only in exceptional circumstances (like branch merge, shut down etc.).
For such cases, please write to firstname.lastname@example.org for next steps.
TBS Opportunity App helps you claim & work on TBS assignments.
• To learn how to use the TBS Opportunity App, please visit here:
Please visit here: https://www.cheggindia.com/tbs-experts/tbs-opportunities-dashboard/
After your verification is completed by the TBS Team, you will receive a mail with your credentials.
There are 4 expert categories in TBS (Bronze, Silver, Gold & Platinum).
• Higher category means higher question limit to claim, that directly correlates to your earning potential.
• When someone starts working on TBS authoring, their default category is Bronze, with a question limit of 30.
• The coordinator upgrades expert category & question limit based on your past performance (timely delivery, quality and quantity of content)
Subject/sub-domain changes are subjected to vacancies & expert performance. You may make a request by writing to email@example.com
Once you claim an assignment, the assignment gets locked/reserved for you.
• The team reviews your claim & provides the details required for you to deliver the assignment within 1 working day. All claimed assignments are not allocated to experts. Wait for the confirmation and book material details from coordinators.
• You would receive a mail confirmation of the assignment details and your status on the assignment changes to “Details Provided” on the next business day after claim.
• You can immediately start working on the assignment, as the assignment due date clock starts the moment the assignment status changes- “Details provided”.
The timeline to complete the requested assignment is one week.
Generally, we discourage any extensions, as it delays content delivery.
• In unavoidable circumstances, you may raise a request for extension from the TBS Opportunity App by clicking on request for extension in the tab.
• Upon receiving the request, the coordinator will decide within one working day and confirm you it.
Yes, the previous month payment details, potential earnings will be displayed on the TBS Opportunity App.
You may also export a computer-generated salary slip- potential earnings.
You may release the assignments within one day of receiving the details.
• Delayed or frequent assignment release will result in downgrading your Q’s limit or revocation from the TBS opportunity.
Submission of few solutions from the assignment is discouraged. Though you will be paid for solutions submitted upon successful quality check.
• Frequent incomplete assignment submissions will result in downgrading your Q’s limit or revocation from the TBS opportunity.
Unclaimed: The assignment is available in “Available Assignments” page.
Claimed: You have claimed the assignment, it takes 2 working days for the details to be provided for you to start working on the assignment.
Details Provided: The details of the assignment have been shared with you. You can now start working after you receive confirmation mail from your respective coordinator and submit solutions before the due date.
Release: After receiving the details, you found that you are unable to answer all the question. In that case release the assignment immediately.
Completed: It means you have submitted the solutions for the assignment fully/partially.
Step 1: Login to your dashboard with the following link https://www.cheggindia.com/tbs-experts/tbs-opportunities-dashboard/
Step 2: Click on the TAB “Assignments in Progress”.
Step 3: Scroll to the extreme right to see the problem list assigned to you.
Step 4: Go to the allocation mail, check for problem list and material shared with you.
BE: Brief Exercises E: Exercise
MCQ: Multiple Choice Questions
RQ: Review Questions
You may access the following link to understand “how to use the software”
Chegg doesn’t provide any software or hardware required for authoring. The expert would need to arrange it on their own. Our team can provide training on basic softwares if needed.
Once you have authored solutions in required format, please submit it to firstname.lastname@example.org . Upon completion onboarding process, respective coordinator will send you complete details of the submission.
You will get an acknowledgement for the submitted solutions after 7.00 PM every day. It is an autogenerated system mail indicating the count of submitted solutions. You will get a detailed quality check report of the submitted solutions within 10 business days after submission of the solutions.
Plagiarism is the act of copying someone else’s work and representing it as your own in any way. Chegg follows a zero-tolerance policy against plagiarism. Our in-house team has highly sophisticated software that can detect plagiarism with 100% accuracy.
On failing to submit the answers according to Chegg’s TBS guidelines, our in-house team will check your answers, and if plagiarism is detected, strict action shall be taken; this can also lead to immediate revocation of your authoring privileges.
For better understanding, few Do’s and Don’ts on plagiarism given below:
Important: Do not copy any content from Chegg.com or any other web sites as it will be all under Plagiarism, which will lead to immediate revocation of your authoring privileges.
General guidelines are basic setting in a word document to make the solution legible. General guidelines: https://www.cheggindia.com/tbs-general-guidelines/
Subject guidelines are given below:
Subject related conceptual presentation and formulae and other details in the guideline doc.
ME & CE
Payments are transferred to the expert between 15th and 25th of every month, for all the answers submitted in the previous
You will receive the details of your earnings on your registered email id by 10th-12th of every month, for the payment relating to solutions submitted in the previous month.
Your payment is always safe with us!
To provide a good quality solution, please follow the points given below:
Common errors by experts:
Quality reviews are the feedback given by our in-house team of experts on submitted answer:
Please do not revert any email to the auto-generated system emails.
Post acknowledgement of solution submission, it takes up to 5-10 working days for quality feedback.
Quality score of 4 & above is expected to be maintained to continue access to TBS Authoring opportunities.
You may re-work the solutions to a maximum of two times, after QC rejection.
If you are unable to maintain >4 QC score, your access to the TBS Authoring opportunities may be withdrawn. Coordinator has the option to make a final call on it.
You will receive an autogenerated email from the system stating all the necessary details of the set/lot and the number of files verified with feedback.
QC Decision / Result: Your solutions have been accepted! (Flash—great!)
Go to the 3rd tab in the attached excel sheet of quality check report to find the list of accepted solutions.
Less than 4 QC score means that the solution batch is rejected & needs to be re-worked. You need to resubmit all the solutions in the batch, if you get a QC report as given below
QC Decision / Result: Your solutions have been rejected (need to redo and resubmit all solutions in this batch according to the attached feedback)
Go to the 3rd tab in the attached excel sheet of quality check report to find the list of solutions rejected.
To open the ToC link, you would need to right click the URL, copy the URL and open on a new google chrome window.
For any queries relating to the content, material and feedback, please write to email@example.com