Content Authoring Guidelines

  • Relevant & matching the intent 
  • Catchy, intriguing, driving clicks 
  • Use adjectives like Easy, Quick, Best, Top, Life-changing, etc. to attract readers 
  • Minimal connecting words like to, from, with, etc 
  • Add numbers to the title. (E.g., Write a Catchy Headline in 1 Minute and 7 Seconds) 
  • No generic headings (Introduction, Conclusion, Final Thoughts, etc.) 
  • Empathetic, Capable, Demystifying, Invested, and Proactive 
  • Understanding & relatable 
  • Write from a trusted expert’s perspective 
  • Ease their anxiety by offering solutions 
  • Forge a genuine connection with them 
  • No unnecessary jargon  
  • Identify the audience’s moment of need

Wrong tone: Well, I’m no motivational speaker or life coach but don’t you think you should be doing something better during this time rather than just wasting your internet doing useless activities. 

Right tone: A typical student spends 40-50% of their day attending classes and engaging in study-related activities. Finding time for leisure activities becomes a challenging task while you juggle countless assignments, projects, and exam preparation.

  • Avoid directional language. (Read below, choose from the list, steps listed above) 
  • Place the most important information first. Easier for readers to find value. 
  • Avoid adding personal thoughts/ opinions or using such language- I would advise you to, I recommend, etc. 
  • Write from Chegg’s (as a brand’s) perspective.
  • Before making any assumptions, do your research.
  • Reread your draft after a short break. 
  • Highlight important points using bold text. (Not more than 3) 
  • Make sure paragraphs are evenly spaced. 
  • CTA should focus on the benefit that the reader gets. 
  • The CTA (Call to action) should blend well with the content. 
  • Chegg Q&A expert hiring opportunity should be mentioned when talking about part-time/ freelance/ online opportunities and subject matter experts. 

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Write content that the user can understand and relate to instead of targeting the content for the Google bot. 

  • Primary keywords are the main keywords that represent the content we are writing. Hence, it must be your top priority to talk about it more in the content.  

Usage: 0.7%- 1% of the word count 

  • Secondary keywords are supporting phrases that help the content to rank on longer or long-tail keywords.   

Usage: Well-distributed in the headings, introduction, last paragraph, and throughout the content where suitable.

* Include the Primary Keyword Within the First 100 Words
*Add the Keyword to Your Title and Headings
*Use of long tail keywords
*Avoid keyword stuffing 

SEO headers are the H1, H2, H3, H4, and so on headings that are recognized by Google as a way of segregating content. 
H1: Main topic of the Content
H2: Headlines of the Content
H3: Subtopics of H2 headers
H4: Sub subtopics of H2 headers/subtopics of H3 headers  

  • Link content to the existing content on the website by providing an internal link. 
  • 1-2 external link to be provided in order to build credibility.

* Add Keywords to Your Anchor Text
* Tables, facts, figures, salaries must have source (external link) mentioned 

  • Use of proper punctuation. 
  • Use of shorter paragraphs. 
  • Use of bullets wherever required (ensure consistency, numbers/alphabets/symbols whichever is being used).