The world evolves. Chegg believes in quality as a driving force for evolution to a higher stage that in turn becomes the platform to step up to the next level and so on. As such Kaizen is ingrained into our philosophy of operations. Stasis is anathema.
Apart from core values of beliefs in quality, we are proactive and explore specialized courses as well as certifications for our team members to help them deliver not more, but better and quality output. Quality is what gets us customers, satisfies them, retains them and motivates them to recommend us to others. Expectations rise, we raise the bar on quality to meet current and anticipated expectations.
We have worked hard at making the word Chegg synonymous with quality in the education sector and have a continuing commitment to maintain this lead. Quality is not an act, it is a habit said the great Aristotle and for us it is the guiding principle.