Voice of an EA – Priyanka Verma
August 12, 2020
August 12, 2020
Ram Avatar Singh started answering on the Chegg Question and Answer Board in October 2015. With almost three years with Chegg, he has solved 1400+ questions in Operations Management with an excellent quality score of 80%. He has been a mentor in our official What’s App group and has motivated many experts to solve beyond their capabilities.

Q. Describe your experience in Chegg.

My experience has been wonderful. I go to sleep with a sense of satisfaction as I worked for a good cause, which is for the benefit of students. Here, I share my knowledge acquired in Engineering College and Management school to the students on the Chegg Questions & Answer Board. The corporate sector gives less scope to apply my knowledge to this extent. Thanks to Chegg! There has also been a great deal of learning in this process of knowledge sharing. It’s good to know some very talented people in the ecosystem of Chegg in India. I feel so glad that people in this community are like-minded. They share similar energy and desire to do something more meaningful than a mundane nine to five job.

Q. How has Chegg helped you in your life?

Chegg knocked my door at the nick of time when I had just ventured into an enterprise, taking a break from a fourteen-year career in the corporate sector. It was during a tough period when I had invested my savings in the new venture, and income was scarce. At Chegg, I got a much-needed financial relief. Chegg has helped me sail through the rough and tumble of transition from corporate to an enterprise.

Q. What challenges have you faced in answering on the Chegg Q&A Board?

The tough part is that the questions on the Chegg Question & Answer Board take a great deal of hard work, updated knowledge, and application of concepts. This hard work has been a blessing in disguise. It taught me to be patient and perseverent. It elicits confidence and liberation to take on any sort of challenges in life. It has been a training ground for developing those traits.

Q. What do you do in your pastime?

Despite the rigour, I often take breaks to refresh and rejuvenate. At Chegg, I am my own boss and I work from home. I give myself time and freedom to spend with my kid and engage in various sports – cycling, marathon, swimming, badminton, tennis, and basketball. A routine fulltime job wouldn’t give me that freedom. The break from corporate career gave me the time and motivation to just follow my heart. Working on the Chegg Question and Answer Board can be compared to digging a well and then enjoying the water. This changed my perspective on life. Life is no longer to be taken for granted and moments must be cherished, rather than waiting for events and milestones. Chegg to me was like a life jacket for financial survival when I did jump in this ocean of enterprising and self-discovery.  

Q. Share a memorable moment.

Whenever a student writes an exceptional complement for my answer, it just makes my day. However, the best moment is I remember somebody posted a comment – this is the best answer, thank you. That was like shouting from the rooftop in all sincerity.

Q. What motivates you while answering a question?

I know the importance of students’ life – it is a time they absorb the most, and so how important it is for me to give the best answer for the student!

Q. How do you make sure that you provide quality answers?

The most formidable key to quality work is to maintain a sound mind, healthy body, and then perform with sincerity. Work is worship. Concerning answering on the Chegg Question and Answer board, I answer only those questions which I am confident to answer. I update my knowledge all the time – delving on new concepts, methods, and algorithms in the field of operations management so that I may cater to more students. For some of the applied questions, I also bring practical inputs from my corporate experience. Thirdly, I respond to the comments of the students and resolve their queries.


Q. What are the questions that you seek to answer?

I answer questions which are clear, complete, and pertain to the subject of my expertise. I also select questions that offer something new to learn. Some questions require specific tools and software, which require a license. If I don’t have them, I skip such questions.

Q. Have you ever introduced anyone to Chegg?

Yes, I have been introducing Chegg to many subject experts – Chegg is a haven for subject experts, and this is where they should be.