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What Does a Soft Skills Trainer Do?

Off late, soft skills have emerged as a tool enough to make or break our career. Soft skills training is an umbrella term which includes communicative skills, listening skills, team skills, leadership, creativity and logic, diplomacy and changed readiness amongst many. They are generally gifted or learned over a period of time but cannot be acquired through books. These soft skills are often neglected or not given enough importance during the hiring process but when it comes to being a team player, a leader and a manager, soft skills play a major role. One can excel as a leader, a problem solver, a delegating and motivating team builder with soft skills. If you really want to ingrain soft skills into your personality, you have to become a keen observer and an eager learner.

You might not be able to achieve success despite having all the necessary hard skills. While hard skills are necessary to get an opportunity, soft skills are critical to catch hold of the opportunity and make it big in any career.

The reason is that the world has globalised and businesses thrive on networks. The ability to communicate, establish trust, and build relationships allows us to expand our networks and get ahead despite the cut-throat competition. Fortunately, companies around the world have realized the importance of soft skills which has created an impressive market potential for soft skills trainers. Soft skills are the human skills that influence how a person works and communicate with others in a dynamic environment. In an organization, soft skills would be considered attributes such as the ability to take initiative, to network with clients, to work effectively in teams, to lead a team, etc.

Unlike some of the technical aspects of people’s jobs, soft human aspects cannot be replaced by technology. And this is the reason that people with impressive soft skills usually have an edge above other employees within a company.

Some people are naturally born with certain soft skills, but these skills can also be taught through structured soft skills training.

And with continuous innovation to replace hard skills, the future of soft skills trainers looks bright. This brings us to an important question:

What is Soft Skills Training?

Soft skills training involves teaching someone how to improve various attributes such as their speech, body language, behaviour, etc. This training empowers professionals and gives them the confidence to seize opportunities and create an impressive image. Here are some common modules included in a soft skills training program:

  • Behavioural Skills Training
  • Etiquette Coaching
  • Personality Development Training
  • Confidence Coaching
  • Vocal and Verbal Communication Training
  • Team Management and Motivation Training
  • Public Speaking and Presentation Skills

Why is Soft Skills Training so important?

Soft skills training is often underrated. It is assumed by an employer that an employee knows all these skills. He/She knows how to be a team player, knows the importance of being on time, being friendly, taking initiative along with producing high-quality work. Many organizations depend on networking and relationship building to successfully operate their business. Therefore, if employees don’t possess the soft skills needed to communicate well with others, success is unimaginable in the corporate world.

Soft skills are generally innate and cannot be learned from books or any other passive medium but practice, awareness and formal training can assist a trainee to grasp such tips and techniques.

Soft Skills include a wide variety of skills including, mainly,

soft skills India

  1. Effective Communication Skills.
  2. Interpersonal Skills.
  3. Analytical & Problem Solving Skills.
  4. Art of Learning.
  5. Time Management Skills.
  6. Positive Thinking, and
  7. Innovation and Creativity.

To become a successful Soft Skill Trainer, you need to identify the skills you are going to specialize in. You must ensure that you have acquired fairly vast, practical, useful and transferable knowledge in those skills before you start your job.

In addition, the following activities could greatly enhance your training potential:

  1. You should be an Effective Communicator.
  2. You must be a continuous Reader, Learner and Conversationalist
  3. You must have a sharp sense of humour.
  4. You must have enthusiasm and grit because people do not like to listen to dull and boring people. Your energy is going to be the most important element to impress people. Even in the face of initial setbacks and acute competition in the field, if you have that will power, you will become a successful Soft Skill Trainer.

Soft skill trainer qualification

Soft skills trainers are certified professionals who are responsible for soft skills training in industries including education, hospitality, management and IT. They help their clients back their hard skills with soft skills necessary to thrive in an organization.

Soft skills for professionals typically include leadership skills, communication skills, presentation skills, email etiquette, interpersonal skills, problem-solving and critical thinking. And the training includes different one-on-one and group activities based on the experience and learnings of soft skills trainers. A soft skills trainer job description includes:

  • Collating learning material and planning activities to train their clients
  • Identifying the strengths and weaknesses of their clients and planning the training accordingly
  • Analyzing effectiveness and calculating progress in the training program.

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Skills  required to become  a Soft Skills Trainer


The most important part of a soft skills trainer’s job is helping people feel confident about themselves. Hence, it is imperative that the trainer is very confident himself/herself. They should be great public speakers. They train people with human skills and that is why communicating confidently is extremely critical to their success.

Communication skills

Soft skills trainers must have excellent communication skills to be able to train effectively.  They should have oral skills for public speaking, presentation, negotiation, conflict resolution as well as writing skills. This includes a combination of verbal and non-verbal skills. Effective communication skills also help trainers build trust among their clients.

Don’t forget that English is our official medium of communication but not our native language. Hence, it’s imperative that to be placed in an MNC or a reputed company, a certain degree of proficiency is needed. Writing skills include preparing reports, drafting proposals and instruction manuals, notices, memos etc.

Interpersonal and Teamwork Skills

The trainer should be an effective speaker and should have good interpersonal and teamwork skills to convey his thoughts. These skills contribute to higher productivity and a better environment as people work together to reach common goals. This particular set of skill has four dimensions namely—Cooperation, Communication, Work Ethic, and Leadership.

  • Cooperation – Learn to compromise of your view, treat team members with respect and always try to work within a consensus of the team.
  • Communication – Make sure you have a to and fro communication with your team. Provide and invite feedback so that you resolve conflict easily.
  • Work Ethics – Take personal accountability for assigned work. Deliver on time also offer help or assistance to the rest of the team whenever needed.
  • Leadership – Suggest plans, take initiatives, execute your plans, along with clarifying concepts, solving problems and summarizing the results and activities.


Organizations tend to evolve and change rapidly due to emerging new technology each day. Along with working hard, an employee of such organizations must be willing to be flexible and must respond quickly to this rapid change. One must be open to developing adaptability features like being ready to work in a multicultural work environment, respecting for other’s religion and social belief systems and faith, avoiding cultural and racial discrimination.

Passion to train: Be it any job, success becomes unachievable if you’re not passionate about what you do. Hence, soft skills trainers must be passionate about learning continuously and imparting the knowledge in others to change lives.

The most important soft skills include:

  • Cognitive ability – Helps in logical reasoning and creative thinking in new jobs
  • Collaboration – Critical to working together in the interconnected business world
  • Communication – Critical to networking and communicating ideas
  • Problem-solving – Helps in finding unique and creative solutions and inspire innovation
  • Interpersonal skills – Helps in maintaining relationships and creating business connections
  • People management – Critical to managing a creative workforce with empathy
  • Negotiation – Important for making business decisions that don’t require either of the parties to compromise
  • Decision-making – Helps in interpreting technical data and making logical decisions
  • Emotional intelligence – Important to differentiate humans from machines.
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How to become a Soft Skills Trainer?

soft skills

There are a number of institutes offering soft skills courses such as IIT Kanpur, IIT Roorkee, NITTTR Kolkata, NITTTR Bhopal etc. As such, there is no set of qualification required to get into this job area. You just need a graduation degree in any discipline, graduation in Social science, arts of humanities will be an added advantage. Any individual who is interested and has confidence can build a career in it.

Since the need for employees with soft skills is higher than ever, the need for soft skills trainers is inevitably higher than ever as well. One can get a job in any public/private organization, education institute or set your own institute. A soft skills trainer can explore several different career paths, such as:


Becoming a corporate trainer is a perfect career decision for anyone who is passionate about training, but also wants a taste of the corporate world. Corporate trainers can expect to earn a favourable salary every year as long as they are certified and experienced.


Most colleges/universities, and even high schools, have realized the importance of teaching soft skills to students before they enter the job market. And this has created huge opportunities for soft skills trainers!

Soft skills trainers can earn a living by taking up the meaningful role of teaching students and helping them build a strong foundation before trying to find a job.


As a soft skills trainer, you can even set out to become an entrepreneur. Once certified in soft skills training, you can set up your own training company and be your own boss.

  • You can work on your own time
  • You can attribute your career success to yourself which would be very fulfilling.
  • You can choose who you work with and build your own curriculum

Soft skills training is a great career option for anybody who has great communication and interpersonal skills. So, for anyone who thinks they would enjoy this profession, just make sure you get the proper certifications, and you’ll be on your way to a career you love!

You can also apply as a freelancer with Chegg.

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