Psychology of Human-AI Interaction: Trust, Bias, and Emotional Impact
Our relationship with AI is shaped by key psychological factors. Let's dive into the big three.
Why we trust AI. Trust develops from repeated positive experiences, not from understanding its tech. It’s more about reliability than warmth.
The dangerous bias loop. AI can learn and amplify human biases from its training data. This can reinforce our own biases when we interact with it.
Our emotional connection. Personalized interactions with AI can lead to strong emotional reactions, both good and bad.
This can create "pseudo-intimacy," emotional dependency, and even increase feelings of loneliness.